The showers in your home should be convention showers, which come in a variety of designs, and mostly work the same as a mixer tap on a sink, taking hot and cold water and mixing them to give you the perfect temperature.

Typically conventional showers have two controls, one for flow and one for temperature. All of our conventional showers are fitted with a thermostatic valve. This means that they automatically adjust the mix of hot and cold water to keep a constant temperature, even if the pressure changes (for instance, if someone runs a hot tap or flushes a toilet elsewhere in the house).

There is very little that can go wrong with a conventional shower. If you are experiencing a leak or a drip then a plumber will be needed. As always, if you are still within your two-year warranty period, please contact the Customer Care team. It is important to keep the shower head free of limescale for the best possible performance.

General shower care and maintenance

• Regularly clean your shower as per manufacturer’s recommendations.
• Regularly clean the waste trap of hair and other debris that may build up and cause a blockage. To do this, lift off the chrome top and remove the waste trap inside. Empty it into the bin, and then rinse both the waste trap and the chrome cover under the tap.
• Never allow the shower hose to become unnecessarily twisted, or allow any weight to hang from it.
• We also recommend the use of a squeegee to skim the excess water from tiles and the shower area after each use. This will not only keep your shower looking cleaner for longer, but also increase the lifespan of the grout and sealant, drying the shower more quickly and so discouraging mould.