Answers to the most common issues can be found here using our guides.
Clixifix is our online portal for reporting and managing any defects that you may have with your home. Please click the logo above.
Please get in touch with us on 0114 2991666 if you have not received your Clixifix log in details.
What is a defect?
A new-build home is a hand-crafted product with new fixtures and fittings that need time to settle in. It is quite normal for new homes to have minor defects, which are often cosmetic in nature. A defect is defined as non-compliance or a failure to perform to the regulatory standards covering all aspects of your new home.
What is not covered by the warranty?
Damage caused by storms, negligence, abuse, or a failure to maintain the property or appliances. Read more
In case of an emergency, please contact us immediately during office hours. For out of office hours, please call SafeGuard on 01207 503293. Read more
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0114 299 1666
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Centenary Business Park, 150 Little London Rd, Sheffield S8 0UJ
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