My Sky-House - Guides

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Living on a live development

Unless you are purchasing one of the last homes to be built and occupied on your development, it is possible that we will still be working on other customers homes within the development when you move in. Sky-House Co will always ensure, so far as reasonably practical, that you and/or any of your visitors are not exposed to any risks to your health and safety as construction works progress.

The construction area will be enclosed behind either temporary or permanent fencing. Please note that this could at times include some areas in the occupied areas due to associated work activity for example, service excavations and connections. The fencing is there for a reason and that is to provide perimeter protection around an area where people might not be familiar with the hazards and risks that could be present. Accordingly, we respectfully request that you and your family or any visitors do not enter these areas. We have identified the following as some particular risks that are customers, visiting or living on our development site, might encounter or see:

• Construction traffic: a development site is frequently busy with construction vehicles, such as forklift trucks, excavators, and a variety of delivery trucks and vans. Sky-House Co will take all reasonable steps to ensure that staff and contractors use, drive and operate construction vehicles in a responsible manner. Sky-House Co will endeavour to carry out, works involving plant and materials deliveries away from occupied areas. We would however request that you remain mindful of the fact that there is a potential for construction plant and vehicle movements during the working day.

• Harmful substances: on an active site there are a number of activities and products that can give rise to potentially harmful dust, vapours and gases if they are not used correctly or if there is not correct protective equipment worn by the user in the immediate vicinity. It is extremely unlikely that you or anyone else will ever be exposed to any harmful substance if you remain outside the fenced off construction area. In the event that you do come across anything that causes you concern, please do not hesitate to contact your site manager or sales advisor.

• Potential trips or falls on pavement/roads: it is possible that roads and pavements might not be fully complete to their final surface, particularly if your development has ongoing construction activities. Roads and pavements that are not final surfaced can at times have uneven areas or dips and there will probably be a number of raised service connections. The site team will regularly inspect the roads and pavements within the occupied areas and will show areas to be filled or levelled off and for any raised services to be protected/ramped and highlighted as a potential trip hazard. In the event that we have missed something, please contact the site manager immediately.

• Falling objects: a significant amount of work to a property under construction is undertaken from a scaffold. Workers on a scaffold use a lot of materials, including bricks, blocks, stone, cement and roof tiles. Every effort has been made to ensure, as far as reasonably practical, that any materials in use on the scaffold will not displace and fall to the ground below. Most scaffold structures will be within the construction area and will not present a potential risk to anyone external to the construction areas perimeter fencing. In the event that a scaffold is erected to your home’s perimeter, we will discuss the matter with you and we will ensure that the potential for falling objects is fully controlled.

• Signage: signage will be displayed frequently throughout the site covering a large range of health and safety warnings and instructions, such as speed limit signs for vehicles and warning signs for hazardous areas. It is very important that you pay regular attention to signage. They are in place to ensure safety and may change on a frequent basis.

If you are at all concerned about any disturbance caused by the building works or think an area of the development needs particular attention, please contact the Customer Care team to raise this matter. Remember that living in a development under construction is a temporary situation, and the challenges will eventually subside once the construction is complete.


Answers to the most common issues can be found here using our guides.


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