Customer Portal - Guides

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Living on a live development

Unless you’re the last to move in, it’s possible we’ll still be working to complete the other homes on your development. This means that you may occasionally experience some inconvenience.

The construction process is a messy business and creates dirt, dust and noise. These are unavoidable effects unfortunately. We will do our best to keep the areas around your home clean and try to make sure you have unrestricted access to your new home while we carry on working. If you’re at all concerned about any disturbance caused by the building work, please feel free to talk to the Customer Care team or the Site Manager on site.


Answers to the most common issues can be found here using our guides.


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